LAUREN, SC (September 24, 2007) “Listening to what customers say is the best and only way to deliver what they want,” says TopTec’s Sales Manager, Michael Tharpe. This strict focus on customers is what led TopTec to developing the tent industry’s first Triple Guarantee. The implementation of this guarantee raises the level of solid customer service that is already associated with TopTec.

For over 20 years, TopTec has worked in a hands-on fashion with rental companies to provide durable, quality tents. “This guarantee is important. It allows us to support and to educate industry professionals on how to erect and properly set-up tents, which is invaluable,” says President, John Ciniglio.

The new Triple Guarantee ensures that:

1. Your tent is delivered in 2-3 weeks from time of order.
2. A certified factory-trained representative will train your set-up crew for tent styles new to your company.
3. Satisfaction guaranteed or your money back, with return of tent.
With the TopTec Triple Guarantee, rental companies can provide a durable and attractive tent that is easy to set-up for parties, weddings, and corporate events.

About Top Tec:

TopTec was founded in 1986 and provides quality special event tents to all segments of the rental marketplace. TopTec manufactures frame tents, push pole tents, large tension tents, and custom tents that are primarily used for parties, tradeshows, weddings, and corporate events.

TopTec’s mission has always been to provide high-quality products and exceptional service to its customers. TopTec is the innovator of the tent industry’s first Triple Guarantee which ensures: 1) tent delivery within 2-3 weeks of order; 2) a certified factory trained representative trains the set-up crew for tent styles new to a rental company; 3) satisfaction guaranteed, or money back with return of the tent. TopTec also provides the longest running tent school at their factory in Hickory Tavern, SC.